What Should You Do When Fraudulent Bank Charges to your Bank Account Appear?

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By thejeffriestube

Mine!

Identity theft and fraudulent activity in your bank account can make you feel unsafe and violated. Know what steps to take in order to feel safe again!
Identity theft and fraudulent activity in your bank account can make you feel unsafe and violated. Know what steps to take in order to feel safe again!

Account Fraud

Every day, many people are faced with the realization that something is not right with their bank account balance. A stray charge may appear on your billing statement that you know you or your family did not make. It was estimated that over 11 million Americans faced some sort of identity theft in 2009. And unfortunately, that number goes up every year. The steps in this article can help you avert further disaster, and get you back on track. Learn how to avoid this scam now!

Step One - Call Your Bank!

After noticing something is wrong, if your bank has not called you to verify odd charges, call them! Immediately! Your card number or banking credentials are out there in the world, all alone, and the first thing you must do is have access to the account stopped. If the bank charges were made on a debit card, the card should be cancelled, and a new one issued. If the actual account details were compromised, then the entire account should be closed right away, and a new one established. The new one will have new numbers assigned to it. Don't worry about direct deposit, the bank makes sure it makes it to your new account until you can change it with your company. All this being done, it's time for step two.

Step Two - Collect Evidence

If the fraudulent bank charges were made online, save and print any emails that may have been sent to your account. Do not click on any links, just in case it is a phishing attempt. Also print out your bank statement that shows the charges being applied to you. You will need any physical evidence you can gather for step three.

Step Three - File a Police Report

No, this isn't going to ensure the guilty parties are apprehended, although sometimes they may be. This is going to support step four in providing a concise report to your bank of an actual crime. Filing a report requires you visit your local police station, but the actual filing is very short and costs nothing. You will be provided a copy with a case number, which you will use in step four.

Step Four - Visit a Bank Branch Office

With all of your evidence and police report in hand, it's time to stop by the bank and file the bank's version of the police report. This is critical, in that this ensures the bank will refund your account, and make you whole. They will gather all of the information, while you fill out some paperwork and sign that it indeed is fraudulent, and be on your way. They even give you some helpful tips and tools on how they can help you prevent account fraud in the future.

Step Five - Relax

Within 2-3 days, your money should be refunded to you in the new account, and you will receive your new debit cards. After this, change all email and banking account passwords, and check your computer for spy-ware and malware.

The most important thing you can do during this is remain calm and take care of business. Complete these steps within one business day, if possible, and there's a good chance they may be able to locate the guilty party. There's also a good chance they won't. That's not your concern. Remember, it's not IF this is going to happen to you, it's WHEN. Focus on what to do to fix it, rather than how to over-zealously avoid it. Most times, no matter what you do, this can still happen.

Comments

SubRon7 profile image

SubRon7 Level 7 Commenter 7 months ago

Relax. Right.... Good hub, Jeffiriestube. Thank you!

Giselle Maine profile image

Giselle Maine Level 6 Commenter 7 months ago

Very helpful hub. Thanks for explaining all the steps... honestly I probably wouldn't have known what to do beyond step 1 otherwise. Thanks for this useful hub on an important topic.

MsDora profile image

MsDora Level 7 Commenter 7 months ago

Voted useful. It happens often enough for us to have these steps down pat. Thanks!

Sueswan profile image

Sueswan Level 8 Commenter 7 months ago

Very useful information.

Voted up and interesting.

Gypsy Rose Lee profile image

Gypsy Rose Lee Level 8 Commenter 7 months ago

Thanks good information. There are many ways that people out there can put unwarranted charges to our accounts. Good to know how to protect ourselves.

Cloverleaf profile image

Cloverleaf Level 7 Commenter 7 months ago

Hi thejeffriestube, thank you for writing this. It's good to know what we can do about fraudulent charges to our accounts. Thanks for sharing- voting up!

Cloverleaf.

LADYGIRL profile image

LADYGIRL 7 months ago

I use to work for a bank for about 18 years, and your right on the steps of fraudulent charges. I going to tell you yes take the right precautions on there account that true, because nine time out of ten, they will rarely find the guilty party. Just make sure there account is corrected Great Hub.

thejeffriestube profile image

thejeffriestube Hub Author 7 months ago

Good to hear your thoughts, especially from a professional! Thank you for the thumbs up!

carol3san profile image

carol3san Level 5 Commenter 6 months ago

Thanks for the nice info thejeffriestube, good advice. I wrote an article about identity thief a few weeks ago and your article kind of remind me of that.

truthfornow profile image

truthfornow Level 5 Commenter 6 months ago

I like your advice about filing a police report. I think that step is often overlooked, but gives you more evidence about what happened.

KeithTax profile image

KeithTax Level 4 Commenter 6 months ago

A hub for our times. The problem of fraudulent charges is a growing problem I see among my own tax clients. I'm linking this hub from my website and putting it in my newsletter. Information is power.

thejeffriestube profile image

thejeffriestube Hub Author 6 months ago

Keith, I appreciate that, and agree, this is not something our parents and grandparents really had to worry about.

alocsin profile image

alocsin Level 8 Commenter 3 months ago

As a victim of check fraud, I can say that these steps work. Voting this Up and Useful.

thejeffriestube profile image

thejeffriestube Hub Author 3 months ago

Thank you! It's good to hear that these steps really do work.

Daisy Mariposa profile image

Daisy Mariposa Level 7 Commenter 3 months ago

Thanks for publishing another well-researched, informative Hub, Dave. Your article should be a *must read* for everyone.

thejeffriestube profile image

thejeffriestube Hub Author 3 months ago

Thank you Daisy, anything I can do to prevent things like this from happening to others.

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